Support & FAQs


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Pick purchases are non-refundable.
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Yes it expires after 31 days.
You can enter the contest until the start of the first game.
We verify SMS phone numbers to improve security and customer service.
[IS] Credits are added automatically to your account, any non-[IS] Credit rewards will be coordinated with you via email or SMS.
When purchased a subscription grants you access to all applicable picks with start times within your subscription period. Every subscription's product page lists the start and end dates of access.